ILM Highland launches new IT Support Service to local businesses, charities and social enterprises

Following on from the recent success of refurbishing IT equipment and providing a community-based PC repair service; local social enterprise ILM Highland has now launched an IT Support Service for local businesses. This new IT Support Service is tailored to meet the needs of small businesses both in the private sector but also in the social enterprise sector.

Under this new IT Support Service, ILM’s expert and fully qualified staff offer both a Reactive Maintenance Programme and a Proactive Maintenance Programme. The Reactive Maintenance Programme is for those customers who do not wish to pay a monthly retainer fee for IT Support services. This is a cost effective way to seek help with the majority of IT related issues. We offer services such as: General System Support, Virus/ Malware Removal, Network Setup, Broadband Support, Printer/ Scanner support, Hardware Faults and Software Faults. We also offer data recovery and secure data erasure services.

ILM’s Proactive Maintenance Programme offers increased peace of mind. This service protects your data and network and is for those customers who require a more robust IT Support service. The Proactive Maintenance Programme is ideal for business critical services and data security. ILM will arrange site visits to ensure your systems are up to date and are functioning correctly. The regularity of these visits is decided by you. This allows you the ability to control the cost of the support service whilst ensuring you know that your network is regularly maintained and inspected.

For further information or to request a quotation, please visit ILM’s website www.ilmhighland.co.uk or email helpdesk@ilmhighland.co.uk or call us on 01349 884774.